If you meet the above qualifications, take the next steps:
Each Ronald McDonald House family is asked to make an estimated time for check-in. All adult guests are required to have a photo ID with them at check-in. When the family arrives at the House, they will be required to complete the check-in process with a member of the House staff/ volunteers. During this check-in process, the family will receive a brief introduction, a review of House policies and procedures, and will be given a tour of the House. A Ronald McDonald House volunteer/staff member will also show the family to their private bedroom/bathroom and provide them with room keys. After the check-in process, families are able to return to the hospital, relax in their room, enjoy a meal with their family and other guests in the dining room or spend time in any of the common areas within our House.
Please bring the following with you for check-in:
The House includes: rooms with two single beds or a queen bed, a private bathroom, a television and a phone. Cribs, cots, sleeping bags are available upon request. Linens and towels are provided. There are fully equipped community kitchens and dining areas. Families have access to pantries that provide an assortment of food choices, as well as our meal program that provides a meal almost every day. Families are responsible for maintaining their rooms’ cleanliness and doing their own laundry. There are washers and dryers provided at no cost. Parking spaces are provided for any guest with a car.
One room per patient family. No exceptions.
In compliance with fire code regulations for the city of Wauwatosa, no more than five people may stay in a room (three adults and two children).
Yes, the patient must be 21 years of age or younger, excluding pregnant mothers receiving fetal care.
Ronald McDonald House Charities is a “home away from home” for families of seriously ill or injured children. Since our doors opened in 1984, more than 34,000 families have called the Ronald McDonald House in Milwaukee home.
We are committed to providing a sense of community and emotional support that allows our families to focus solely on their children’s health. Our House offers a variety of areas for children and parents to relax and have fun including: